Managed Integrations & Feeds

Managed Integrations & Data Feeds

Monitoring, alerting and operational support for the integrations your business depends on every day.

Keeping Critical Data Flows Running

When integrations fail, orders stall, stock drifts out of sync, and teams scramble. We provide proactive monitoring and operational ownership so integrations stay healthy – and issues are caught early, not discovered by customers.

What Our Managed Integration Services Cover:

  • Health monitoring for jobs, messages and files
  • Late or missing file detection
  • Replay and retry tooling
  • Monthly change and improvement allowance
  • Incident communications and post-incident reviews
  • Central dashboards for logs, alerts and audit trails

What do you mean by “managed” integrations?

We don’t just build integrations - we actively monitor them, alert on issues, and take responsibility for keeping data flowing reliably day to day.

 

What happens if an integration fails?

You’re alerted early, often before users or customers notice. We investigate, fix the issue, and provide clear communication on impact and resolution.

Do you support existing integrations we already have?

Yes. We can take ownership of existing integrations, improve their reliability, and add proper monitoring and alerting.

Is this a fixed contract or flexible?

Typically this runs as a monthly service with a defined support scope and improvement allowance, aligned to how critical the integrations are to your business.

Do you host the systems you build, or do they run in our environment?

Both options are available. We can host and operate solutions on our managed infrastructure, or deploy them into your existing cloud or on-premise environment. We’ll recommend the approach that best fits your security, compliance, cost, and operational requirements.

Our Services

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